Then download the current version and do the scan: Fill Forms – file: If the window shows a message that says “Error deleting file”, please re-run the tool again before posting a log and then post the two logs together they both will be in the one file. Uninstall Recently-Installed Program Associated with avast! I tried to install Microsoft Security Essentials downloaded on my laptop.

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If the tool does not run from any of the links provided, please let me know. The list is not all inclusive.

Okay, so far I have no information for what the system is running. Click here to Register a free account now! Hi Bobbye, DDS friday. No malicious items detected Registry Keys Infected: If you are not currently backing up your data, you need to do so immediately download a highly-recommended backup solution to protect yourself from permanent data loss.

If you are unable to download the file for some reason, then TDSS may be blocking it.


Please download Malwarebytes’ Anti-Malware from Here. SYS” contain configuration settings and specify what device drivers should be loaded by the operating system.

If Combofix asks you to update the program, allow.

I got a notification of Rootkit Activity and was told to tdo down “C: Download HijackThis and save to your desktop. Please include the C: No sign of Combofix. Posted 23 March – One thing I did encounter was that Combofix thought that Avast was still running I clicked through the Combofix warnings. The specified procedure could not be found.

Blue screen:

You would then need to download it first to a clean computer and then transfer it to the infected one using an external avst or USB flash drive. Antivirus Systemreinstall the program according to the Avast! You will be asked if you wish to merge the file with you registry, say Yes.

Reinstalling Windows will erase everything from your hard drive, allowing you to start again with a fresh system. Join the community hereit only takes a minute. When I try to click “Register Now”, it then says “retrieving information” and then nothing happens. Repeat as many times as necessary to remove each Java version. You will be prompted to install an application from Kaspersky.


No malicious items detected Folders Infected: When the window appears, underneath Output at the top change it to Minimal Output. If you have questions, or if a program doesn’t work, stop and tell me about it. Click here to buy the the professional edition of WhoCrashed. Can’t install cumulative updates windows 10 64 bit avats May 16, A Corporation – C: No problem, thanks for getting back to me, I hope you had a good weekend.

Solvusoft: Microsoft Gold Certified Company

To obtain technical support visit www. That may cause it to stall.

They offer a malware removal guarantee that is not offered by other security software.